Black screen while restoring windows 10. Black screen when loading Windows: what to do if the computer does not turn on. Hardware driver failure

It is rare to see a black screen when loading Windows 10, but it still happens. Various variations are possible: with or without a cursor. It does not matter when the problem appeared: after an update, after a download, by itself, or caused by a virus.

The unified recovery tool is used to fix it. The installed instance allows you to start the mode by turning off (holding Shift), but in our case we have to do it differently. It is best to purchase bootable media somewhere, although there is another way.

Built-in tool

If the system does not want to boot when you turn on the computer, and the display remains black, try the following procedure:

How to roll back a driver

Usually a dozen does not warn when installing new drivers. Therefore, there is a 99% chance that it is impossible to understand why the system stopped loading. The second problem is that the system does not provide information about the installation date. But if the screen is black, then there is a high probability of a graphics failure. From safe mode, enter the Device Manager. Checking the installed driver.

If the Rollback... button is active (as in this case), click it immediately. There is a chance that after updating the driver, when you turn on the computer, the screen resolution is incorrect. Sometimes the problem cannot be solved after booting into safe mode. And instead of the desktop, we see emptiness, although the speakers play a unique greeting melody. In this case, select the option with a low screen resolution.

Installation media

If you see a black screen after installing Windows 10, grab the installation media immediately.

Start recovery

Rollback

Some will want to rollback to a previous version. This is possible only if the ten rose recently. In fact, this option does not suit most of the citizens after August 2016. Because a rollback is possible within no more than 30 days from the date of the update. Billy Gates has made it possible to upgrade after the specified date only to "people with disabilities". For them, this point may be relevant.

restore point

Ten is constantly cleaned, so restore points disappear. But this is the first system where in 80% of cases there is at least one slice. If the system does not start, use the very first menu item. The OS selection menu appears immediately. Of course, it's ten. Then a search will be made, and in the worst case, this is what awaits us.

For this reason, the first thing to do when the loading screen does not display on the desktop is to check the restore points.

Boot Fixer

It is not known exactly what exactly this section does, but after it the performance is often restored, the system boots up and starts working. It is possible that the utility rewrites the system loader. We've already talked about this before. Showed several ways to overwrite a partition using diskpart. That's what the text is called.

Updates

Even a powerful computer sometimes hangs for a long time after an update. Give him one more chance. As for netbooks, the authors updated this to dozens all night. Completely did everything myself. After installation, the bit depth of the operating system increased, and the computer began to pull games with 3D graphics.

So, if the shutdown resulted in a black screen. Before you remove this banner, take care to get bootable media.

Regular bugs

This is not explicitly stated, but many complain about problems after the update. Perhaps this is a common occurrence, and many are struggling with the same thing. Look at least on this topic. Fifteen thousand people found it useful.

You will see that the problem is not an isolated one, therefore, it cannot be solved at the moment. According to the text and complaints, and angry responses regarding the "raw" product. Just roll back as described above and don't worry about Microsoft issues. It is striking that the list of solutions is extensive, and there are relatively few satisfied with something. This is a system problem that can be solved by rolling back drivers and using restore points.

Create a restore point

Ten little by little cleans up user points. This happens whenever a system creates its own. But just in case, you need to check. Is there at least one point in the system.

Now we are not afraid of any failure, because we can roll back. Always ensure that there is at least one working slice in the system for rollback. This will save you from meaningless searches on forums and sites.

Even with the most modern and best today, according to the developers, Windows 10 sometimes has very unpleasant situations, and one of them should include the appearance of a black screen after the system update (installation) procedure or subsequently due to other changes made to its operation. .

If such a nuisance has happened to the user and he sees only a cursor on a black screen background on the monitor, or it often happens that there is not even a cursor on the black computer display, then the material presented in this publication will help him eliminate such a system malfunction without a complex and time-consuming procedure. operating system installations.

Causes of the phenomenon

The complexity of the situation is exacerbated by the variety of causes of the black screen. Most often, this system error manifests itself after upgrading the "Seven" or "Eight" to Windows 10.

Sometimes this happens even with a normally functioning OS with an index of 10 after installing its packages to improve the system. In the list of common sources of the problem under consideration, first of all, it is necessary to include the reason when the software (driver) of the equipment that worked successfully in the previous version of Windows, for example, a graphics adapter, is not suitable. It also happens due to an error in the functioning of "Explorer" or duplication of the license.

It should be noted that there is a black screen that appears after the Windows upgrade, after a certain period of time it spontaneously disappears and the OS starts working normally.

However, more often the ill-fated "Black Square by Malevich" settles on the screen for a long time and without qualified intervention, the problem cannot be corrected by itself. It is very good if the mouse can work normally (you can verify this by moving the cursor on the black screen) and the keyboard. Also good news for people who are faced with a black screen is the standard action to resolve this OS error (hardware failures, i.e. hardware problems, will not be considered in this manual).

Instructions for fixing an error using OS tools

The error can be corrected using the functionality of Windows - the path to the previous version.

To this end, you must perform the following sequence of actions:

What to do if an error occurred during the upgrade (installation) to Windows 10?

If a black screen appears directly during the procedure for updating the system to the "Tenth" version, the instructions above will no longer help. You will have to take more drastic measures with the forced shutdown of the PC or laptop by holding down the power button for a long time, because in this case, the most likely cause of the failure will be the video card software mismatch with the requirements of the new Windows 10.

During the subsequent boot of the PC, the OS will analyze the disk for existing errors and after that the Windows desktop will be displayed. It is necessary to install the latest drivers for the graphics device. For this purpose, it is convenient to use the "Device Manager", and you can also use the special application "Driver Booster", which will download the software from the official resources of the equipment manufacturer. After updating all the drivers, then you will need to proceed with the installation of Windows 10 again.

If the user finds a simple way to force shutdown the PC barbaric (it is very difficult to disagree with this), then you can try to blindly restart Windows 10.

To do this, you must perform the following sequential steps:

Note: In order to avoid such difficulties, it is recommended to analyze the relevance of the drivers of all devices on the computer before starting the upgrade to Windows 10 (this can be done using the above program "Driver Booster").

Using a computer motherboard

You can disconnect the cable from the monitor from the video card connector and connect it to the integrated video adapter on the motherboard. Next, roll back the graphics device drivers to their previous working state.

It should be noted that the OS with the index "10" is still "raw" and has many hardware incompatibilities. Therefore, often users, after updating, are faced with the problem of inoperability of PC components.

Conclusion

If, after reading this article, the desire to follow the above instructions completely disappears, and the desire to operate after the Ten update disappears, then it is recommended to use the usual way to restore Windows 10 using a bootable flash drive or disk.

You have become the owner of the Windows 10 operating system. You have successfully installed it on a laptop or desktop computer, and at the next reboot you see a monitor with a black background and a mouse pointer, do not rush to reinstall the system.
There are three common reasons why this happens.

Black screen occurs:

• After rebooting the system;
• When using the built-in video card;
• At work.

This issue is specific to AMD Radeon.

Black screen in Windows 10

If a black screen occurs after a reboot, one way to resolve the situation is to completely reboot the system and disable Windows 10 fast startup. There are two methods to do this "without a screen".

Solution 1

If a black screen appears with a pointer, press the "BackSpace" button five times, above the "Enter" button - "left arrow". This action will change the system lock screen and erase possibly typed password characters.

By default, in Windows 10, the keyboard layout language is Russian, if necessary, switch it (Wіn + space) and enter the password. Give your computer time to boot up the system.

Reboot your computer with the next step. Press the "Win + R" button, wait a few seconds and execute the "shutdown / r" command. Then press "Enter" again. Wait for the system to reboot. This method often helps to see the system screen again.

Solution 2

After the black screen appears, when restarting, press 3-4 spaces, press the Tab button five times and Enter once. This manipulation will help you select the icon to turn off the computer on the lock screen. Press the Up Arrow button and press Enter again. The system will reboot.

In the absence of results in both ways, you need to try a forced reboot. This method is dangerous with possible data loss. To perform a forced, incorrect shutdown, press the power button on the system unit and hold it for 5-7 seconds. The computer will shut down. Try restarting the system.

The image that appears on the monitor indicates that the video card drivers are malfunctioning, which require a reboot. Failures in the operation of video drivers occur as a result of the "quick start" of Windows 10. It is installed in this OS by default, it must be disabled to ensure normal operation of the system.

Go to the "Control Panel", in the power section select "What the power buttons do", click "Change settings that are currently unavailable".

Having scrolled down the window, uncheck the “Enable fast startup”, fix the improvements with the “Save changes” button

We work on a computer with Windows 10, the black screen will not bother us in the future.

Using Integrated Video

If your computer has two video outputs (video card and integrated video card), try changing the output from one to the other. At the same time, while changing the video output, do not forget to turn off the computer. After that, the image on the monitor can be restored.

Once the monitor has resumed, you can do the following:

• Rollback of video drivers of the video card to the old version;
• Reinstall a new one, or roll back the entire OS using the desired restore point.

Uninstalling and reinstalling video card drivers

If the solutions above failed to restore the monitor image, then let's move on to reinstalling and removing the video card driver. In Windows 10, you can perform these steps in "safe mode" or in "low screen resolution mode." Using these menus when there is no image is not easy, but there are two methods for different situations.

Method one

The system booted - a black screen and a mouse pointer on it. Press the BackSpace button 3-4 times, then the Tab button 5 times, the Enter button once, the Up Arrow button once, hold down the Shift button and press the Enter button. If everything is done correctly, then in a minute the diagnostic menu, rollback and system recovery will be loaded. You won't see it on a black background either.

We perform the following actions “in the dark”. Press the "Down Arrow" button - three times, "Enter", the "Down Arrow" button - twice, "Enter", "Left Arrow" - twice. Then:

1. If your computer is with BIOS and MBR, then press the "Down Arrow" button - once and the "Enter" button;
2. If your computer is with UEFI, then press the "Down Arrow" button - twice and the "Enter" button;
3. If you don’t know what your PC is equipped with, then press the “Down Arrow” button - once, when you get into the UEFI (BIOS) settings, apply the two-click option.
4. Press the "Enter" button.

After restarting the computer, Windows 10 will offer special boot options

Functional buttons "F3" or "F5" launch the desired system boot parameters. After booting with the selected options, you can restore the system or remove the current video card drivers. We restart the computer in normal mode, we see the image on the monitor. Reinstall the video card drivers.

Method two

1. Again, black screen and mouse pointer.
2. We go into the system under our password (described at the beginning of the article).
3. Press the "Wіn + X" button - once, press the "Up Arrow" - eight times, "Enter".
4. Run a com line with administrative rights.
5. We select the EN keyboard layout and carefully write: bcdedit / set (default) safeboot network. Press "Enter". We write shutdown / r "Enter".
6. After a sound notification or after half a minute, press the "Enter" button once.
7. The system will reboot and boot into safe mode. Again, perform a system restore or remove the video card drivers. To ensure that Windows 10 is in normal mode on subsequent bootups, use a com line with administrative rights, run: bcdedit (default) /deletevalue safeboot/.

If you have installation flash drives or DVDs, use them to resume normal operation of the OS, using restore points or system reset.

WATCH VIDEO

Now you know how to fix the black screen problem in Windows 10.

New operating system. It has an updated interface. Not everyone can get used to it. However, support for Windows 7 is now ending. And users have to switch to the "eight" and "ten". It is not difficult to guess that the new operating system often encounters crashes and malfunctions. What to do if suddenly a person does not start "Windows 10"? How to solve a similar problem? We will explore these issues further. In fact, if you follow some guidelines, the phenomenon can be removed once and for all.

Sources of all troubles

Windows 10 not working? There can be many reasons for this phenomenon. And it is often difficult to identify them.

In practice, problems with starting the operating system arise due to:

• driver damage;
• equipment conflicts;
• hardware incompatibility;
• PC virus infection;
• the presence of a large amount of information on the computer;
• processor overload;
• system failures;
• critical errors;
• equipment damage.

In fact, finding the true cause of the failure can be problematic. Windows 10 won't start? What to do? It all depends on the specific situation. Below we will consider the most common scenarios for the development of events.

Update

Many users complain that they do not start "Windows 10" after the update. They try to eliminate such situations, but no one is immune from them. Microsoft does sometimes release updates that cause problems with starting operating systems.

How to fix the situation? If Windows 10 does not start after the update, the user will either have to roll back the OS or completely reinstall it. The first option is the most preferred. We will stop on it.

Rolling back Windows 10 updates is done like this:

1. To restart a computer.
2. While turning on the machine, press F8.
3. Click on the "Diagnostics" menu item.
4. Go to the "Recovery" add-in.

You can just sit and wait for the operating system to roll back itself. As soon as all the necessary manipulations are carried out, the computer will restart. Further, the OS will have to work in full force.

System Restore

But sometimes these actions do not help. The user still gets a black screen when loading Windows 10. What should I do?

The user can select a restore point for the entire operating system. This trick is effective for update-related crashes. It is not suitable for critical errors.

So, to restore Windows 10, you will need:

1. Turn on the computer and at the time of system boot press F8.
2. Go to "Diagnostics" - "Advanced options".
3. Select a restore point.
4. Wait a few minutes.

All of the above steps will roll back the operating system to the selected date. Usually the process takes only a few minutes, but sometimes you have to wait longer.

Fast decision

Why won't Windows 10 start? Sometimes the most common system failures become the reason for this. They lead to what the user sees

How to fix the situation? The first thing the user must do is to restart the operating system. For example, turning off and on the computer. If the cause is a system failure, Windows will start successfully.

Video

Windows 10 won't start? Many users face this problem. In some cases, when loading the operating system, a black screen occurs, but the sounds "behind the scenes" are heard.

This phenomenon indicates problems with the video card. You will have to remove it and replace it. After that, the operating system will work again. You can take the computer to a service center and report your suspicions. The wizard will check the performance of the video card and help you fix the problem.

BIOS

Black screen when loading Windows 10? This may be due to broken BIOS settings. The only correct solution is to roll back the parameters.

This can be done either using the BIOS menu, or by pressing a special switch on the motherboard. The simplest solution is to de-energize the battery in the computer. It is enough to take it out for a few seconds and insert it back.

Safety

Windows 10 won't start? Black screen appears again and again? It will help to start in safe mode. This option works well if the cause of the failure lies in the drivers.

Necessary:

1. Restart OS.
2. Press F8 and enter the diagnostic menu.
3. Select "Advanced Options" - "Download Options" - "Restart".
4. Press F4.

That's all. After the above manipulations, Windows 10 Safe Mode will automatically start. With it, you can remove drivers, as well as roll back the OS.

Viruses

What if the user suspects that his computer is infected? You will have to check the OS for viruses. But if the system does not boot, it will not be so easy to do this.

To bring the idea to life, the user must:

1. Enter Windows 10 Safe Mode with Network Drivers.
2. Launch antivirus.
3. Scan the system.
4. Remove all potentially dangerous objects. Clean up infected files (if possible).
5. Restart OS.

If everything is done correctly, then the computer will work. The disadvantage of this technique is that viruses often completely destroy the operating system. And after removing them, you have to reinstall Windows.

Register to help

Black screen when loading Windows 10? Each user may encounter system registry errors. They lead to the fact that the OS does not boot. This is a rather unpleasant phenomenon, but it can be dealt with.

It is advisable to use additional software. We are talking about the CCleaner program. With its help, automatic cleaning and restoration of the PC registry is performed.

Required:

1. Start Windows 10 in safe mode (with drivers).
2. Launch CCleaner.
3. Click on "Analyze", then on "Cleanup".
4. Open the "Registry" tab.
5. Click on "Check".
6. Wait for the operation to complete.

As practice shows, after restoring the registry, the user will again be able to enjoy the operating system from Microsoft. Experienced users are able to use the command line to bring ideas to life.

Incompatibility and conflicts

Windows 10 is a completely new operating system. She is facing incompatibility of old hardware. And therefore, when the OS boots, a black screen occurs. In some cases, you can see the text with an error on it. The corresponding inscription will help determine what exactly and with what conflicts.

It is easy to guess that to fix the problem, it is enough to replace incompatible devices. It is advisable to install Windows 10 on new computers. And choose hardware that is compatible with the mentioned software. Then such a scenario will not bother the user.

Too slow

Windows 10 won't start? Is your operating system running and loading too slowly? In this case, you will have to scan your computer for viruses. There is none of them? Then you need to clean the registry. Is your PC still slow? If the user is confident in the power of the computer, you will have to debug the OS.

Usually it comes down to the following manipulations:

• open the "Task Manager" and in the "Autorun" section disable the bulk of the programs;
• remove all unnecessary software;
• get rid of obsolete and unnecessary files (with emptying the trash);
• defragment the hard drive (you can do with cleaning and restoring the registry).

As a rule, all this helps to speed up the computer. And then the operating system will load and respond to user requests very quickly.

Conclusion

We found out why Windows 10 does not start in one case or another. We managed to deal with the bulk of failures and malfunctions. Now the solution of the task will not cause trouble.

If you can’t find out what is the reason for the black screen in Windows 10, you will have to take the computer to a service center. The car will be fixed there as soon as possible. If the OS does not contain any important data, the user can use the installation disk and reinstall the system. This is one of the most effective tricks.

Upgrading to Windows 10 is a fairly simple procedure and works flawlessly on most computers. However, there are exceptions to this rule and it may happen that after updating and logging in we are greeted with a black screen. What then to do when a black screen appears when loading windows 10?

Unfortunately, in my case, the system did not update as I expected. Although the system detected the updates and performed a quick installation, after launching it, troubles began. Windows did not load a system shell, instead a mouse cursor appeared on a black screen, and a message was displayed in the upper left corner that the Desktop Personalization Service was not responding.

How to fix black screen after upgrading to Windows 10

This error appeared earlier during installation and upgrade in Windows 10 Technical Preview. Fortunately, it is not (in most cases) a fatal error and it can be fixed without losing your computer data. Since the mouse cursor works and the system responds to key combinations, we will still be able to call individual functions to diagnose the error and make certain adjustments.

Step 1: Scan the disk with the sfc /scannow command

Press the key combination CTRL + Shift + Esc to bring up the Task Manager window. There is another way to launch the Task Manager in Windows 10, right-click on the Start icon and you will see the corresponding item in the pop-up menu.

In the Manager window, select File - Run New Task. A window will be displayed where individual programs can be called up.

Enter the command "cmd" in it, and then select the option "Create a task with administrator rights". Thus, we called the command line in administrator mode.

Enter the command sfc /scannow in the console and confirm the choice by pressing Enter.

The hard drive will be checked for errors - if a malfunction is detected, the system will automatically try to fix the problem. Once verified, you can move on to the next step.

Step 2: Removing the key responsible for updating the desktop from the system registry

In the system registry, during an update or installation of Windows 10, a key is created that is responsible for setting up the desktop. A black screen indicates that something went wrong and prevented the setup from completing. In this case, you need to delete the key, which is possibly corrupted and causes an error.

Go back to Task Manager and select "File - Run a new task". This time, enter the regedit command and confirm with the OK button.

In the Registry Editor navigate to the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ActiveSetup\Installed Components\

Under the "Installed Components" section, you will find a list of keys with random names. We need to find the key which has a default value named "Windows Desktop Update". To do this, you will have to check each key until you find the specified value.

Once you have found it, you need to remove it. Click on the found key with the right mouse button and select the Delete item in the menu that appears. Once uninstalled, Registry Editor can be closed.

Step 3: Restart your computer in safe mode

After the steps taken, you need to restart the computer in safe mode so that it boots into the system with a minimum number of processes enabled.

To do this, in the Task Manager, open "File - Run a new task" and type the command msconfig. Confirm its launch with the OK button.

In the new window, go to the Downloads menu and select "Safe Mode" at the bottom. Leave the rest of the options as default and restart the computer.

The computer will start in safe mode and after logging into Windows 10, the desktop should appear with the taskbar and start menu. Now you need to turn off safe mode. Re-enter the msconfig command in the Manager, go to Downloads and uncheck "Safe Mode". After restarting your computer, Windows 10 should boot normally and the desktop will appear instead of a black screen.